Terms of service
1. General Information
This website and all related e-commerce activities are operated by RUV Enterprises Limited under the Kaawa House brand (“Kaawa House”, “Company”, “we”, “our”, “us”).
These Terms of Service apply to all visitors, users, and customers accessing or purchasing from www.kaawahouse.com.
By using this website, you agree to these Terms.
2. Scope of Services
Kaawa House operates an online store offering:
- specialty coffee products,
- brewing accessories,
- related lifestyle products.
We reserve the right to:
- update product information,
- modify prices,
- discontinue products,
- end campaigns,
- suspend or terminate website operations.
3. Intellectual Property
Unless otherwise stated, all:
- logos,
- visuals,
- product images,
- text,
- graphics,
- branding materials,
- website content
are the intellectual property of Kaawa House and/or RUV Enterprises Limited.
Unauthorized reproduction, distribution, copying, or commercial use is prohibited.
4. User Responsibilities
Users agree:
- to comply with applicable laws,
- not to provide misleading information,
- not to interfere with website security,
- not to violate third-party rights.
Kaawa House reserves the right to suspend accounts engaged in misuse or fraudulent activity.
5. Product Information
Product images are for illustrative purposes only.
Due to the natural characteristics of coffee products, slight variations may occur in:
- color,
- aroma,
- bean appearance,
- roast profile.
We strive to present accurate product descriptions at all times.
6. Orders and Payments
Orders are processed after successful payment confirmation.
Kaawa House reserves the right to cancel orders in cases including but not limited to:
- stock unavailability,
- technical errors,
- pricing mistakes,
- suspicious transactions,
- payment verification issues.
7. Third-Party Services
Our website may utilize third-party providers including:
- Shopify,
- payment gateways,
- shipping carriers,
- analytics services.
Such services are governed by their own terms and policies.
8. Limitation of Liability
Kaawa House shall not be held liable for indirect damages arising from:
- internet interruptions,
- technical failures,
- third-party service disruptions,
- shipping delays,
- force majeure events.
9. Governing Law
These Terms are governed by the laws of the Republic of Türkiye.
Consumer disputes shall be resolved before the competent Consumer Arbitration Committees and Consumer Courts.
10. Contact Information
Kaawa House
RUV Enterprises Limited