Shipping policy
Shipping Policy
Kaawa House currently ships within Türkiye only.
Processing Time
Orders are typically prepared and dispatched within 1–3 business days after payment confirmation.
Orders placed during weekends or official holidays may require additional processing time.
Delivery
Delivery times may vary depending on:
- the customer’s location;
- courier operations;
- weather or force majeure conditions.
Customers will receive shipment tracking information where available.
Shipping Providers
We work with trusted domestic shipping partners to ensure safe and timely delivery of your coffee products.
Delays
While we strive to meet estimated delivery times, occasional delays may occur due to circumstances beyond our control.
Kaawa House shall not be held responsible for delays caused by:
- courier companies;
- natural events;
- public disruptions;
- or incorrect delivery information provided by the customer.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect address information may require additional shipping charges for re-delivery.
Contact
For shipping-related inquiries, please contact us through:
- Email: sales@kaawahouse.com
- Phone: 0531 250 81 95
- WhatsApp: 0531 250 81 95